MANAGE TEAM MEMBERS ACCESS
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MANAGE TEAM MEMBER ACCESS

To add a new Team Member to your account and grant access to My Laboratory:

 

  1. If you are not currently logged in, log into the client portal
  2. In the GIA Client Portal under Manage Account, click Update account and billing information, manage team members, and upload documents
  3. Under Team Members/Individuals, click +Add

Team Individuals Add button

  1. Enter ( * ) required fields
  2. Under Permissions for this Contact, check the box Access to My Laboratory
  3. Click Save

 

To grant My Laboratory access to an existing Team Member on your account:

 

  1. If you are not currently logged in, log into the client portal
  2. In the GIA Client Portal under Manage Account, click Update account and billing information, manage team members, and upload documents
  3. Under Team Members/Individuals, find the team member you want to give Account Management permissions to
  4. On the team member's row, click the down arrow and select Edit

Team Individuals Edit

  1. Under Permissions for this Contact, check the box Access to My Laboratory

Team Individuals Edit Team Member

  1. Click Update

 

The team member is sent an auto email to create a new password and log into My Laboratory.

 

To remove My Laboratory access from an existing Team Member on your account:

 

  1. If you are not currently logged in, log into the client portal
  2. In the GIA Client Portal under Manage Account, click Update account and billing information, manage team members, and upload documents
  3. Under Team Members/Individuals, find the team member from whom you want to remove Account Management permissions
  4. On the team member's row, click the down arrow and select Edit

Team Individuals Edit

  1. Under Permissions for this Contact, uncheck the box Access to My Laboratory

Team Individuals Access

  1. Click Update

 

The team member will no longer have access to My Laboratory.

 

To remove a team member from your account:

 

  1. If you are not currently logged in, log into the client portal
  2. In the GIA Client Portal under Manage Account, click Update account and billing information, manage team members, and upload documents
  3. Under Team Members/Individuals, find the team member from whom you want to remove Account Management permissions
  4. On the team member's row, click the down arrow and select Remove

 

The team member will be removed from your account.